What is this guide for?

Whenever we collect from any individuals we let them know why we need to do so and what it will be used for. This policy covers how we will collect and use data via our website. It goes alongside our General Privacy Notice that cover how we collect and use data in a wider context. 

Voices Welcome is committed to protecting your personal data and will use any personal or sensitive data we collect from you in line with the General Data Protection Regulations (GDPR).  

Who’s responsible for data the group collects? 

Voices Welcome is a Data Controller under the GDPR. The Trustees are responsible for data protection and can be contacted at info@voiceswelcome.org.uk 

What data do we collect from our website and what do we use it for?

Cookies: for running and improving our website

We use cookie technology when a person visits our website to collect and analyse anonymised data on how many people have visited, what pages they have looked at and other statistical information. 

We use a pop-up banner to let users know about this on their first visit, and they can at any time disable cookies in their browser if they do not wish their (anonymised) data to be tracked.

See here for more information on Cookies.

The ‘Contact us’ form

We will store any data you submit via the ‘Contact us’ form and use it to respond to the question or topic you raise via the form and to manage any relationship or activities that may result from the initial completion of the form. We will not use the data for any other purpose unless specific consent has been given. 

Donating to Voices Welcome 

We use Virgin Money Giving to collect donations and sponsorship money. We have access to any data you submit to Virgin Money Giving when making a donation or sponsoring a Voices Welcome activity. We will use this data for statistical analysis of our fundraising activities. If you give consent for us to contact you about future fundraising activities via the Virgin Money Giving platform then we will use your data for this purpose. 

Virgin Money Giving use of your data is covered by their Privacy Policy

Do we share your data with anyone else?

We will never pass your details on to third parties for marketing purposes. 

Are there special measures for children’s data?

We do not knowingly collect or store any personal data about children under the age of 13.

How can you update your data?

You can contact us at any time at info@voiceswelcome.org.uk to update or correct the data we hold on you. 

How long we will hold your data?

Our data retention policy is to review all data held on individuals at least every two years and remove data where we no longer have a legitimate reason to keep it.

What rights do you have?

Under the GDPR, you have the following rights over your data and its use:

  • The right to be informed about what data we are collecting on you and how we will use it
  • The right of access – you can ask to see the data we hold on you 
  • The right to rectification – you can ask that we update or correct your data
  • The right to object – you can ask that we stop using your data for a particular purpose
  • The right to erasure – you can ask us to delete the data we hold on you
  • The right to restrict processing – you can ask that we temporarily stop using your data while the reason for its use or its accuracy are investigated 
  • Though unlikely to apply to the data we hold and process on you, you also have rights related to portability and automated decision making (including profiling)

All requests related to your rights should be made to the trustees at info@voiceswelcome.org.uk. We will respond within one month. 

You can find out more about your rights on the Information Commission’s Office website 

What will we do if anything changes?

If we make changes to our privacy statements or processes we will post the changes here. Where the changes are significant, we may also choose to email individuals affected with the new details. Where required by law, will we ask for your consent to continue processing your data after these changes are made.

See also how we use cookies.